ZM revenue comes from subscription-based paying customers that are still using its offerings non-stop in the current remote work and learning environment that could be here for a while. Zoom’s cloud-based video conferencing platform proved to be a hit because of its ease of use, and it proliferated from there.Įven if Zoom calls between friends and family continue to fade, as people become more comfortable expanding their circles, it doesn’t really impact the firm substantially. Zoom was thrust into the spotlight early on in the pandemic, as people and businesses quickly searched for ways to connect with coworkers and friends during the stay at home and social distancing push. But Zoom was expanding well before the pandemic that highlighted the utility of its offerings. As the economy returns to something closer to normal, the questions about Zoom’s long-term strength might grow louder. Zoom has proven the naysayers wrong throughout its run over the last five-plus months, highlighted by its 40% post-second quarter earnings release surge.
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